Articles in "Ezdent-i" Category

56 article(s) found in this category.
  • How to setup email settings in EzDent-i

    1. Click the "EZDent-i" logo as shown in step 1 below image. and then click 'Settings" as shown in step 2 below image.2. Settings will default under Environment tab; simply click the "Linkage/E-mail" sub tab and fill out the information accordingly.E-Mail Sender InformationUsers can send a test email from the saved user...

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  • Does Vatech Support VPN or other site to site / Multi site connections?

    Vatech doest not support the use of site to site VPN or other means for remote connections; as we have no way to trouble shoot such connections. Any setup of this nature would be considered 'use at own risk'.However technically possible; all sites would need to exist networked togeather so that all stations can access each other as if they ...

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  • Can I use Vatech Software on Mac or Windows Terminal/Virtual Based system?

    No - It is recommended that you use an IBM Compatible Windows based system; which you can export images to shared network storage by your IT professional. Please read full version for full details and important information.

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  • NCSW - Error E011, Error 11, Error 30 or empty box with Red X

    When trying to take images 2d Panoramic/Ceph or 3D CT images - Capture program produces "Error Code 11" or "Error Code 30" as shown below. In some cases you might get a blank empty box appear having only image of a Red XError [Code:11] / Error [Code:30] will also appear as shown below  In some cases; an Empty Box - Hav...

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  • How to backup EzSeries: EzServer Database for EzDent-i and Ez3D-i software?

    Vatech America highly recommends that ONLY certified IT professionals setup, manage and monitor daily redundant backups for your software.Your IT professional will need to download the following guide order to prepare for a successful backup.EzDent-i DB Backup - Version 3.0.1 or higherEZDent-i DB Backup - All previous VersionsNote: Please note that...

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  • Can my unit be upgraded to use EzDent-i and Ez3D-i?

    Platform 2 (NEXGen Devices)All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units*Pax-iPax-i3DPax-i3D GreenSmart3DEzSensor MultiEzSesnor-PreimiumEzSensor- HD*upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGe...

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  • How often should I backup EzDent-i?

    We recommend using a certified IT consultant to setup and manage your daily backups. Typically you will want a backup at the end of each 'production day' meaning any day your using your device capturing or saving images you will want it to be backed up.Typically your IT will use a redundant backup; one that runs locally nightly and other ba...

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  • How to export 3D CT Images from EzDenti

    You can export them to save on local Hard drive, USB Flash drive, for upload to FTP  or CD .Note: due to file size you are not able to e-mail 3D CT volumes.If you would rather export them locally for saving onto USB drive, CD or other media the first thing you will want to do is open the patient chart to access the images as shown in the figur...

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  • How to export 2D Panoramic Ceph or I/O Images

    There are a few ways you can actually export or send 2D Pano, Ceph images or Screen Shots. You can export them to save on local USB Flash driver or CD or you can simply e-mail the images. To learn more about e-mailing the image please Click here - How do I email images from EzDent-iIf you would rather export them locally for saving onto USB dr...

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  • How to import CT image into EzDent-i

    First you will want to have the Scan saved locally to file; for this guide we will use the folder named "CT Import" located on the desktop. Next open EzDent-i and pull up the patient to save the image to; if not already entered enter it now.Now you will want to select the "Acquisition" Tab as shown below; Select the "Import...

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