Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowWe recommend using a certified IT consultant to setup and manage your daily backups. Typically you will want a backup at the end of each 'production day' meaning any day your using your device capturing or saving images you will want it to be backed up.Typically your IT will use a redundant backup; one that runs locally nightly and other ba...
CONTINUE READINGYou can export them to save on local Hard drive, USB Flash drive, for upload to FTP or CD .Note: due to file size you are not able to e-mail 3D CT volumes.If you would rather export them locally for saving onto USB drive, CD or other media the first thing you will want to do is open the patient chart to access the images as shown in the figur...
CONTINUE READINGThere are a few ways you can actually export or send 2D Pano, Ceph images or Screen Shots. You can export them to save on local USB Flash driver or CD or you can simply e-mail the images. To learn more about e-mailing the image please Click here - How do I email images from EzDent-iIf you would rather export them locally for saving onto USB dr...
CONTINUE READINGFirst you will want to have the Scan saved locally to file; for this guide we will use the folder named "CT Import" located on the desktop. Next open EzDent-i and pull up the patient to save the image to; if not already entered enter it now.Now you will want to select the "Acquisition" Tab as shown below; Select the "Import...
CONTINUE READINGEzDent-i Producing error "File Server does not work - Please check File Server. When this error occurs you might not be able to access patient images or save images to patient chart.The first thing we must do is identify where the File Server is located. In this section it is important to not make any changes to any configuration. This step is...
CONTINUE READINGVatech America typically provides the requested keys ordered with your device at the time of installation either by way of your Dealer Technician, Local District Sales Manager or via Support.Please refer to those original keys, however in the event you do not have any additional keys available or have exceeded the initial allocated amount; you may ...
CONTINUE READINGOnce you have found the image in question.. Please right click the image and press “Email” These can be done normally with Panoramic and Cephalometric images. CBCT images are too large to e-mail and may need to be sent via DropBox or other similar program due to file size limitations. NOTICE: Vatech Does not endorse...
CONTINUE READINGEzDent-i has a button which looks like a blank person with a roundabout arrow. Click this button and modify your patient data accordingly. On the next screen simply enter the updated patient information as desired in step A. as shown below and then when finished hit Modify step B. Note: Please note that...
CONTINUE READINGEzDent-i has a button which looks like a blank person with plus sign (+) next to it. Click this button create a new patient profile. Once the new window appears please fill in as many fields as possible. Note: Chart, First Name, Last name; Date of Birth; Gender are all required fields other wise capture...
CONTINUE READINGFirst, your IT must establish the type of installation to be conducted. There are three separate setups types for EZDent-i. The console installation will either be on a acquisition computer however the data might be located locally to the Console will always be on the Capture PC regardless of Database location. Server Installation will only...
CONTINUE READING