Capture PC Specs: What PC should I use for my Capture Computer?

The Following Capture PC's are recommended based on your device type:

If you are planning to replace your capture PC with a Windows 11 Computer please have your IT review the following guide Windows 11 Compatibility Guide* to verify your unit qualifies before proceeding further.

• Always ensure full PC backups and retention of old Hard Drives fully intact for data retention.
   Do not wipe or throw away old drive. 
• Always ensure the Capture PC for 3D is the proper model PC for the X-Ray Model as outlined in Section 1.) below.
• Always ensure the Capture PC for 2D meets or exceeds the PC specifications as outlined Section 2.) below 
• Vatech America recommends that you consult with an IT professional to determine your exact needs.
• All PC replacements must be handled by Certified IT or Dealer onsite for support ensure proper optic seating Section 3.) below. 
• All PHI database must be migrated or moved by Certified IT as outline in Section 4.) below. 
• This notice shall supersede ALL previously released notices and Subject to change with out notice.  

1.) Current 3D EOX Devices:

Vatech America recommends that you consult with an IT professional to determine your exact needs, based on your system type as outlined below. 

• Vatech does not provide, support or assist with modifications to the Capture PC provided and would be at their own cost.
• For all  3D units that were provided a Capture PC; when replacing the pc; - Vatech REQUIRES the referenced PC's below for replacement of all Pax-i3D Series or higher devices.
• The following PC's are the ONLY PCs recommended for use wtih Vatech3D Machines as they have been extensively tested and verified to work for stability.  

The following represent the Maximum PC Specifications, which meet and exceed the performance standards of all current mainstream supported units as outlined by model below.

A.) Models:  Green X : X21,  X12 , X18, Smart Plus 

      PC Model: Dell Product Page:  ProMAX T2 CTO - FCT2250
      Note: CD/DVD Drive is Optional for CD Burning. 

We recommend that your IT visit and locate the Pre-installation Report of your machine by device type by visiting our Pre-installation Report and locate the product type of your machine to verify your specific machine PC specs, as the following are the maximum requirements for optimal performance. 

Important Notice;

RTX 5070 GPU or higher is required. 

• Update to latest driver version: 591.86 | WHQL or higher. 
• Bios Virtualization should be Disabled. 
• Disable Fast Boot in Bios
   

B.) Models: Green 16/18, Pax-i3D Green, Smart3D (Black and White)

      PC Model: Dell Product Page: Precision 5860:
      Note: Pax-i3D Green / Pax-i3D Smart: Serial Port add-on required*, 
                Must Verify Paxi3D Green / Pax-i3D Smart has Flectron or VGrabber conversion (See Windows 11 Guide Section 1.3) 
                CD/DVD Drive is Optional for CD Burning. 

C. Models: Pax-i3D, Pax-i3D Green (AG4), Green21 Devices :

   Pax-i3D: Windows 10 only 
   Pax-i3D Green (With AG4 Card): Windows 10 
   Green21: Windows 11        
   All Previous 3D Generations not listed - Not Supported.    


 

2.) Current 2D EOX Devices:  

A. Pax-i : (PCH-2500) See - Windows 11 Compatibility Guide  for more information.

- SN: 047-0148xx & Up :Fully Supported Windows 11. 
- SN: 047-5300 ~ 047-014799 - Requires Firmware Update for Windows 11:  Request Dealer to come onsite with SD Card reader* before updating. Once Authorized Dealer is onsite, they will need to contact Vatech Technical Support for updating. 
   Note: Must have technician verify Crong Version of 1.5 or higher* before proceeding. 
- SN: 047-5299 & Lower - Supported Up to Windows 10 Only - Contact your local Vatech Representative for further Options letting them know your device is not supported. 
- All Units using LVDS DataCable - Supported up to Windows 10* - Contact  your local Vatech Representative for further Options letting them know your device is not supported. 

Example PC Specs: Meet or Exceed: 

Notice: 

- AMD processors are not supported.

B. Pax-i Plus

Pax-i Plus, Pax-i Plus 'RC' and Insight models - Optic connection

Note:

- PCI x16 (75w) is required*, Using 25w Version may cause malfunctions due to lack of power to card*  This is typically the primary X16 Slot for GPU's on most PC's. 
- AMD processors are not supported.

3.) Optic Card Slotting
 

Dell ProMax:  Green  X21  Units: Ethernet - Slot 1 , GPU slot 2
                        Optic Based Units: Slot 5 and Click: Adjust BIOS settings
Example: Green X21

Dell T5860: GPU - Slot 1 and Fiber Optic Slot 3



Dell 5820: Pax-i3D and Older legacy device. 

Slot 2: Fiber Card, Slot 4: GPU Card 

4.) Migration Guide:

If the EzSeries database "EzServer" is local to the capture pc; please review the EzSeries Migration Guide

5.) Unsupported / Legacy Devices:

Please note that if your device is not listed as compatible device you will need to retain the current capture pc as it is and consult with your IT person about how to make the PC that is no longer supported.

End-Life Devices: Diagnostic services only

-Please be advised that Vatech is not responsible for any consequences resulted from the forcible upgrade of the Windows version of the PC linked to the product not supported or update failures as resulting in updating non-supported units. 
-Vatech Recommends you have your certified IT professional retains the original hard drive intact -or- make a complete and full backup of the PC hard drive IN FULL before proceeding in the event of update failure. 
 

As of October 14, 2025 \Microsoft EOL Notice announced that mainstream support has ended by which will make non supported devices no longer  HIPAA / PIPEDA compliant for use. Please review the Compliance Guide for more details. 

For devices not eligible for update please consult with your IT professional for any alternative Extended Support Options to confirm compliancy. Users / IT can locate the extended Windows 10 support by checking in Windows Update and checking 'Enroll in Extended Security Updates'. 



 

All update information must be verified by IT or onsite Dealer technician - All information is subject to change with out notice including design; differences in SN, Hardware, PC types or other hardware and accessories.