What PC should I use to replace my Capture PC?

Written on May 28, 2020

All Pax-i Series Devices:

Pax-i (PCH-2500):

Vatech America recommends that you consult with an IT professional to determine your exact needs.

Note: If your Pax-i (PCH-2500) has an LVDS Card installed with Grabber cable. you will need Serial 9-Pin connection and Standard PCI slot* to communicate with the unit.

 

All Pax-i3D Series Devices:


Pax-i3D, Green, Green2 (CT 2 Green 16/18), Green X, Green 21, Smart3D / Smart Plus (Green Smart), Vatech A9:

Vatech America recommends that you consult with an IT professional to determine your exact needs.

For all other 3D units that were provided a Capture PC from Vatech REQUIRES the referenced PC for replacement of all Pax-i3D Series or higher devices. Please note that some requirements such as larger RAM or GPU might be required. We recommend that your IT visit and locate the Pre-installation Report of your machine by device type by visiting our Pre-installation Report FTP  and locate the prodcut type of your machine to verify.


Please note that all requirements are subject to change with or without notice. The following PC is the only supported PC for all 3D units.

Note: GPU specifciations subject to change, Select equal or higher GPU specifications.

 

Verify Windows Compatibility

Before upgrading, Please verify your unit is compatible by visiting our compatibility guides here

Windows 10 Compatibiltiy

Windows 11 Compatibility

Please note that if your device is not listed as compatible device you will need to retain the current capture pc as it is and consult with your IT person about how to make the PC that is no longer supported - HIPAA Compliant as outlined in the Windows 10 Upgrade guide.

Windows Professional ONLY - Windows home is not supported.

 

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