First, please download the client. You will be prompted to “Run & Install”. Please run the Teamviewer Quick Support Client. Once finished, please provide your ID/PW to the Customer Service Support Engineer, when requested. To receive the fastest service possible, please have this ID/PW ready.
Image quality issues positioning and How to help
Online SchedulerCPU Intel Core i5 10th Gen
Intel Core i7 12th Gen or Higher
|
GPU
NVIDIA GTX 10 series(GPU Memory: 2GB)
NVIDIA RTX 20 series or higher(GPU Memory: 4GB)
|
RAM
4 GB
8 GB
|
OS
Windows 11
Windows 11 or higher
|
RESOLUTION
1280 x 1024
1920x1080
|
NETWORK
100M Ethernet LAN(CAT 5 cable) or Wireless Network 802.11n
100M Ethernet LAN(CAT 5 cable) or Wireless Network 802.11n or higher
|
| CPU | RAM | HDD | GRAPHIC CARD | OS |
|---|---|---|---|---|
| Intel i7 2.6GHz or Higher | 8GB or Higher | 512GB (7,500 RPM SATA or Above) | Quadro RTX 4000 or Nvidia GTX 1660 or RTX 2060 or Equivalent 6GB or higher (Note: ATI Graphics, Intel and integrated GPU not supported) |
Windows 10 Professional or Higher (64 bit) *Ez3D-i is compatible with Windows 11 (Note: No 32bit support) |
*Specifications subject to change without notice
Before contacting support, please click the Download Client button, Run & Install. Please have the TeamViewer ID and Password ready and contact us at 1-888-396-6872 Option 2 Hold Times may vary
Frequently Asked Questions Accessible 24/7 with no wait or hold time. Answers to most common questions or problems can be found online, for the fastest support possible
The Vatech Education Portal is your one stop digital training resource for all training requests, setting up user settings, and general how to's through our online video library as well as access to request a live training specialist and more!
