Bridging DataGrabber to EzDent-i CT button does not open capture software

Written on Feb 10, 2020

In some cases, when bridging 3rd party PMS software via - DataGrabber to EzDent-i - the CT button does not open capture software.When pressing the CT or Pano buttons it does not properly run even if running EzDent-i as Admin.

 

To solve this issue all software must be ran as admin, PMS software --> DataGrabber (Located on server typical) --> EzDent-i.

To properly set EzDent-i as admin you need to run all the exe's as admin, in the following directory:

C:\Program Files (x86)\VATECH\EzDent-i\Bin

 

 

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