Articles in "General Q&A" Category

Supported Hardware, Software and PC's:Before proceeding with Windows 11 update; please follow the following proceedure to ensure compatibility. Vatech America recommends you have your certified IT professional assist in any and all upgrade plans. Please be advised that Vatech is not responsible for any consequences resulted from the forcible up...

Do the standards of the Security Rule require use of specific technologies?Answer:No. The Security standards were designed to be "technology neutral" in order to facilitate use of the latest and most promising technologies that meet the needs of different healthcare organizations. Any regulatory requirement for implementation of specific ...

Vatech recommends that the Capture PC* should be shut down nightly to avoid possible memory leaks, failed to save or other undesired failed operations due to the Windows environment leaking memory from being left on too long.

How to configure Nvidia settings for opital settings for running Ez3D-i. Ensure GPU is proper specifications as Outlined on Vatech.us Viewer requirements. Running the optimal settings will increase the proper performance of Ez3D-i Related sluggish operation or poor performance issue might be resolved by proper settings.

In the Windows 10/11 environments, Microsoft made certain changes that require certain programs that direct draw hardware, write registry or modify/specific folders such as Windows directory for C++, .net or other critical areas requires software to run as admin to limit certain unwanted changes, or potential security risks as a "block all' approach vs a smarter whitelist approach. Running apps as administrator in Windows gives them extra privileges, allows them access, and edit the registry, change system files, dll's and other folders that are usually restricted.

EzDent-i Compatibility List for 3rd party Hardware

Vatech’s manufacturer requirement is that all per-installation site checks must be done prior to any Vatech device installs, during any annual inspection or troubleshooting/repair to ensure proper power requirements are met and maintained.  The following is a brief overview of the power requirements that MUST be checked and resolved prior...

Vatech America recommends that you contact your Authorized Dealer to assist with all pre-installation questions and conerns to ensure that your installation goes as smoothly as possible. Your dealer will assist with the entire process to providing installation sheets as well as PC requirements to your IT.In the following link, you can locate the Pr...

During an active power outages, brown out, low amperage/voltage occurrence please power down the equipment and safely remove the patient from the device. Do not operate the device until after the power condition has passed, and all power is restored to normal operation. It is advised that you unplug the device from the power outlet until the condit...

Regulatory documents can be found by choosing the product name below that matches your unit.       The following types of documents can be found are: X-Ray Dose & DAP Reports Scatter report & Leakage Reports Accaptance reports by model. Pax-i SeriesPax-i Paxi-3D Pax-i InsightPax-i3D SmartPax-i3D Smart RCPax-i3D...