Articles in "NCSW (VCaptureSW)" Category

Checking exposure count can be accessed via the caputre program; located on the capture PC. Note: This only appies to 2D / 3D Extra Oral Units, Pax-i PCH-2500 and Higher*. Legacy units do not apply.  How to check Exposure Count: - First launch the capture program as you normally would if you were to take an image* from EzDent-i or IMS software...

SDK: Bridging 2D/3D Dolphin Imaging IntegrationFirst you will need to use a file labeled DolphinScan.ini.Downlaod: DolphinScan_greenX.iniThis file can be adjusted depending on the unit’s name to be launched within Dolphin Imaging. The image below was configured for a Green X but can be changed depending on the unit installed.Downlaod: Dolphin...

If you would like to add the Clinic or Dr. name to the Panoramic Marker information (inidcated in read below)  this can be done by replacing the Manufacture information marker with the Clinic / Dr. name. Updateing Manufacture information markerTo update the Manufacture informaiton marker, we will access the User control pannel of the Capt...

Please note the following procedure applies to All Pax-i, Paxi3D, Paxi3D Green , Smart3D  units and some other  P1 Equipped units that use "NCSW" (New Capture Soft Ware) as show below in the screen shots.Previous Legacy and Class B units are not equipped with this function. Opening Patient Chart & Launching Capture prog...

Vatech Recommends your dealer technician access the following link to download the general PM schedule. Preventive Maintenance Schedule.PDF

In the even that VTFileManager is not running at the time of saving and fails; you might get a balloon message that VTFilemanager does not work; and also unsaved images exist.Once you have solved the VTFilemanager connection issue you can follow the next steps to re-send the image for saving. If not please see -  Locate the task tray located n...

Security software & Antivirus Exclusions & For all "P2" Pax-i, Smart3D;  any unit equipped with NCSW - Capture Software Freezing or Slow after hitting Ready is normally caused by Antivirus or other security software blocking/delaying the normal operation of the software.Under compliance Vatech Support is not able to set these...

When trying to take images 2d Panoramic/Ceph or 3D CT images - Capture program produces "Error Code 11" or "Error Code 30" as shown below. In some cases you might get a blank empty box appear having only image of a Red XError [Code:11] / Error [Code:30] will also appear as shown below  In some cases; an Empty Box - Hav...

Please note the following procedure applies to All Pax-i, Paxi3D, Paxi3D Green , Smart3D  units and some other  P1 Equipped units that use "NCSW" (New Capture Soft Ware) as show below in the screen shots.The procedure for re-saving for all modalities; Pano, Ceph, CT are all basically the same except the mode we pick, also if you...

Dexis support multiple capture types; Intraoral as well as Ceph/Pano. Some cases if calling the scanner /Twain function of dexis from the I/O section (Noted in the software by a tooth icon) and separated by 1 to 4 lines the image will often time result as being chopped up into I/O sized images.To avoid this issue; the icon resembling the upper huma...