Articles for "EzDent-i"

Ensure the Database and File Server typically located on Capture PC or Main Office Server is running and accessible first. Verify the IP address of where the installation is located.1. Click in the upper left hand corner the "EzDent-i" logo, from the drop down choose 'Settings' 2. On The General tab, if the selection is set t...

Typically the Windows or network firewall might sometimes block the registration, normally turning off or disabling the firewall should allow the registration to proceed; in the event the firewall is not able to turn off, Please have your IT or Network admin contact Vatech support to add exception to the host file.  

OpenDental supports bridging to both Easydent4 as well as EzDent-i. Please consult with your qualified IT consultant or OpenDental support,. the following link is is provided as a reference only and subject to change with out notice.Please contact Open Dental for any support related needs.Note: Vatech America service can not assist with linking the...

Datagrabber & SDK integration Compatibility for Vatech Software - The following chart to be used to identify Dattagrabber Functionality for Practice Management Software Bridging to EzDent-i / Easydent4 Direct SDK from Practice Management to EzDent-i/Easydent4 Twain for 2D & IntraOral HD Sensors.Note: Not all programs capable of twaining are...

Practice Management bridging to EzDenti- linkage.xml message when bridging information from 3rd party is typically caused by lack of certain key patient information.First you will want to try a known good patient that has been previously passed and verify operation of the bridge it self, if it still failes then check that you can manually open EzDe...

Parsing Error When opening CT from EZDenti to Ez3DI typically seen during new installations on PC's due to invalid configuration.Open EzDent-i normally and click the "EzDent-i" logo in the upper left hand corner.Scroll down and select the Settings options.On the General tab that will open default - Check if the Server is selected, if...

Vatech doest not support the use of site to site VPN or other means for remote connections; as we have no way to trouble shoot such connections. Any setup of this nature would be considered 'use at own risk'.However technically possible; all sites would need to exist networked togeather so that all stations can access each other as if they ...

When trying to take images 2d Panoramic/Ceph or 3D CT images - Capture program produces "Error Code 11" or "Error Code 30" as shown below. In some cases you might get a blank empty box appear having only image of a Red XError [Code:11] / Error [Code:30] will also appear as shown below  In some cases; an Empty Box - Hav...

Vatech America highly recommends that ONLY certified IT professionals setup, manage and monitor daily redundant backups for your software.Your IT professional will need to download the following guide order to prepare for a successful backup.EzDent-i DB Backup - Version 3.0.1 or higherEZDent-i DB Backup - All previous VersionsNote: Please note that...

Platform 2 (NEXGen Devices)All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units*Pax-iPax-i3DPax-i3D GreenSmart3DEzSensor MultiEzSesnor-PreimiumEzSensor- HD*upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGe...