Articles for "EzDent-i"

Practice Management bridging to EzDenti- linkage.xml message when bridging information from 3rd party is typically caused by lack of certain key patient information.First you will want to try a known good patient that has been previously passed and verify operation of the bridge it self, if it still failes then check that you can manually open EzDe...

Parsing Error When opening CT from EZDenti to Ez3DI typically seen during new installations on PC's due to invalid configuration.Open EzDent-i normally and click the "EzDent-i" logo in the upper left hand corner.Scroll down and select the Settings options.On the General tab that will open default - Check if the Server is selected, if...

Vatech doest not support the use of site to site VPN or other means for remote connections; as we have no way to trouble shoot such connections. Any setup of this nature would be considered 'use at own risk'.However technically possible; all sites would need to exist networked togeather so that all stations can access each other as if they ...

When trying to take images 2d Panoramic/Ceph or 3D CT images - Capture program produces "Error Code 11" or "Error Code 30" as shown below. In some cases you might get a blank empty box appear having only image of a Red XError [Code:11] / Error [Code:30] will also appear as shown below  In some cases; an Empty Box - Hav...

Vatech America highly recommends that ONLY certified IT professionals setup, manage and monitor daily redundant backups for your software.Your IT professional will need to download the following guide order to prepare for a successful backup.EzDent-i DB Backup - Version 3.0.1 or higherEZDent-i DB Backup - All previous VersionsNote: Please note that...

Platform 2 (NEXGen Devices)All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units*Pax-iPax-i3DPax-i3D GreenSmart3DEzSensor MultiEzSesnor-PreimiumEzSensor- HD*upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGe...

We recommend using a certified IT consultant to setup and manage your daily backups. Typically you will want a backup at the end of each 'production day' meaning any day your using your device capturing or saving images you will want it to be backed up.Typically your IT will use a redundant backup; one that runs locally nightly and other ba...

You can export them to save on local Hard drive, USB Flash drive, for upload to FTP  or CD .Note: due to file size you are not able to e-mail 3D CT volumes.If you would rather export them locally for saving onto USB drive, CD or other media the first thing you will want to do is open the patient chart to access the images as shown in the figur...

There are a few ways you can actually export or send 2D Pano, Ceph images or Screen Shots. You can export them to save on local USB Flash driver or CD or you can simply e-mail the images. To learn more about e-mailing the image please Click here - How do I email images from EzDent-iIf you would rather export them locally for saving onto USB dr...

EzDent-i Producing error "File Server does not work - Please check File Server. When this error occurs you might not be able to access patient images or save images to patient chart.The first thing we must do is identify where the File Server is located. In this section it is important to not make any changes to any configuration. This step is...