EzSensor: Unable to Aquire Image in Dexis Bridged from Dentrix

Written on Nov 5, 2024

Vatech Sensor unable to aquire images into Dexis when bridge from Dentrix; when the 
workflow starts in Dentrix due to a “missing” driver.

  •  Dentrix chart is opened, a bridge is initiated to open Dexis 
  • EzSensor does not work.
  • If Dexis is opened stand alone, the EzSensor will work normally. \


Verify the Sensor is installed 

Solving Driver Error in Dexis when Bridging from Dentrix
 

  • Navigate to C:\Windows\twain_32\VATWAIN\
  • Copy the two containing fils; typically 'EzTWAIN.ds and FreeImage.dll' 

  • Navigate to C:\Program Files (x86)\Dentrix\
  • Paste the two files from the VATWAIN folder as shown previously into this directory. 


     
  • Configure the Dexis application to see the by clicking the 'Gear' Icon with in Dexis, then select the 
    DEXray tab.
     
  • Under Scanner Choose Intraoral USB Sensor
    Please note, this example is seen in Version 9 of Dexis. Perform this step for 
    both the stand alone Dexis launch and the launch of Dexis via Dentrix.


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