Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowSupported Hardware, Software and PC's:Before proceeding with Windows 11 update; please follow the following proceedure to ensure compatibility. Vatech America recommends you have your certified IT professional assist in any and all upgrade plans. Please be advised that Vatech is not responsible for any consequences resulted from the forcible up...
CONTINUE READINGChecking exposure count can be accessed via the caputre program; located on the capture PC. Note: This only appies to 2D / 3D Extra Oral Units, Pax-i PCH-2500 and Higher*. Legacy units do not apply. How to check Exposure Count: - First launch the capture program as you normally would if you were to take an image* from EzDent-i or IMS software...
CONTINUE READINGIf you would like to add the Clinic or Dr. name to the Panoramic Marker information (inidcated in read below) this can be done by replacing the Manufacture information marker with the Clinic / Dr. name. Updateing Manufacture information markerTo update the Manufacture informaiton marker, we will access the User control pannel of the Capt...
CONTINUE READINGVatech’s manufacturer requirement is that all per-installation site checks must be done prior to any Vatech device installs, during any annual inspection or troubleshooting/repair to ensure proper power requirements are met and maintained. The following is a brief overview of the power requirements that MUST be checked and resolved prior...
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CONTINUE READINGVatech America recommends that you consult with an IT professional to determine your exact needs. The PC that came new with the equiptment 'As delivered by Manufacture' is the PC that you need but sometimes clinics like to upgrade. Verify Windows CompatibilityFirst you need to verify that if your replacement PC is coming with Windows 1...
CONTINUE READINGRegulatory documents can be found by choosing the product name below that matches your unit. The following types of documents can be found are: X-Ray Dose & DAP Reports Scatter report & Leakage Reports Accaptance reports by model. Pax-i SeriesPax-i Paxi-3D Pax-i InsightPax-i3D SmartPax-i3D Smart RCPax-i3D...
CONTINUE READINGUL listing is only but 1 of the many Nationally Recognized Testing Laboratory - registered Program. Any of the NRTL listed and approved programs can be used equally for anyThe NRTL - Recognizes private sector organizations to perform certification for certain products to ensure that they meet the requirements of both the construction and general in...
CONTINUE READINGVatech does not support the use of Laptop's or All-in One PC's as thier primary capture pc for our 2D X-Ray units.Laptop's and All in one PC's do not allow the proper expansion for the required secondary NIC card to make the connection to the device for stability. They also offer very limited performance due to their compact size an...
CONTINUE READINGNo - It is recommended that you use an IBM Compatible Windows based system; which you can export images to shared network storage by your IT professional. Please read full version for full details and important information.
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