EzSeries: Email Settings with Google Gmail - Resetting App password

Written on May 19, 2022

As of May 30th, Google will stop supporting Logins using Username & Passwords from 3rd party apps to enhance account security.

Due to the change of policy, customers using a Google Account will no longer be able to send an email by using ‘Email Sender’ function in EzDent-i and Ez3D-i from May 30th, 2022.

Customers using a Google account must obtain a new “App Passwords” for Viewer SW products before May 30th to use the ‘Email Sender’ function normally. For details, refer to the following instructions.

Note: Vatech Service is not able to support in the configuration or support of user configurations. Your IT person should assist in all aspects of configuration and inputting any configuration data.


How to Create & Use ‘App Passwords’

1. Go to the Google Account Website and follow the given instructions to create a 16-digit ‘App Passwords’. (No Viewer SW updates required)

2. Enter the new ‘App Passwords’ instead of the existing password on the Email Setting window.

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