Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowOnly qualified IT Consultants should move or merge EZDent-i database in accordance with HIPAA retention regulations.
All proper backups must be made in advance of conversion process. Vatech America holds no liabilty in the event of failure to follow recomendations or proper adhearence to conversion process steps.
Vatech America REQUIRES that ONLY certified IT professionals setup, manage and monitor daily redundant backups; moves, merges or migrations/conversions for your software database.
Vatech America will only support Certified IT professionals due to strict HIPAA (US) / PIPEDA (Canada) requirements.
Verify where the data base is located*
If no backup is made in advance please follow these guides on DB Back Up for your Software System:
Please follow the Full EasyDent4 DB & Fileserver backup documentation guide for full details.
1.) Verify Server Location:
You can verify where the data base is located by locateiing the C:\Easydent4\Net.ini
127.0.0.1 (Local) , if any other IP is used that PC IP address is the destination.
2.) Verify Data Paths:
You can verify where the data base is located by locateiing the C:\Easydent4\File Server\
fileserver.ini & Imagebackup.ini
Once a working back up is confirmed, Continue on.
Moving Data
In the event you need to move the file Server data simply locate the data location in the previous section and make a copy to the destination desired and update the C:\Easydent4\File Server\ Fileserver.ini and imagebackup.ini to match the desired location.
Note: The SQL Database DOES NOT MOVE locations.
Example:
1.) As indicated in the FileServer.ini and imagebackup.ini; if the data is in C:\Easydent4\File Server\files\ and C:\Easydent4\repository\ and want to make a move to D:\Vatech then we will first create the folder destination we desire.
2.) Then make a copy of the C:\Easydent4\File Server\files and the C:\Easydent4\repository to the C:\Vatech folder.
3.) Once the copy is finished, edit the C:\Easydent4\File Server\ FileServer.ini and imagebackup.ini, you will change the data paths to the updated file path on the newly copied data set on D: to reflect the location the data was moved too.
4.) Once finished restart the File Server.exe or the PC* to pick up the updated file path.