Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowWhat should I use to protect my X-ray device from electrical surges?Amperage Protection: First we recomend having a PowerVar* unit which will assist with protection from over Amperage.Most NEW devices sold after 2014 will come wtih the appropriate device. However if your machine did not come wtih a PowerVar unit We recommend that you contact your d...
CONTINUE READINGNo - It is recommended that you use an IBM Compatible Windows based system; which you can export images to shared network storage by your IT professional. Please read full version for full details and important information.
CONTINUE READINGVatech does recommend that you use a cone indicator with this product.Cone indicators will allow you to properly position the sensor in the patient’s mouth for each desired capture mode, without damaging the cord or sensor. It is much more comfortable for the patient and allows for optimal positioning of the tube head.Damage to the cord due t...
CONTINUE READINGNo, our software and drivers do not work on a Mac. We also do not support VMware, PixiE boot, Dual boot, or Virtual Windows. There are too many incompatibilities with the Mac hardware when being utilized in a Windows environment.
CONTINUE READING**it is very important to retain the installation CD in a SAFE place. In the event you need to reinstall or install the sensor in a new location you will need this disk! It contains specific Calibration files for your sensor!**We also recommend that you retain in a safe place the packaging that your sensor came with, all parts, labels, paperw...
CONTINUE READINGPlatform 2 (NEXGen Devices)All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units*Pax-iPax-i3DPax-i3D GreenSmart3DEzSensor MultiEzSesnor-PreimiumEzSensor- HD*upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGe...
CONTINUE READINGVatech America does not recommend or endorse any cleaning product in particularly. It is the responsibility of the practitioner to determine what is adequate for use to clean and sanitize based on FDA as well as local codes.However based on performance and recommendation by Vatech Users ; Clorox Brand* Hydrogen peroxide wipes. (Contains no bleachin...
CONTINUE READINGAll Listed Units are considered "Legacy" and are non -supported for Windows 8/10. Ewoo Legacy UnitsPicasso TrioPicasso DuoPicasso Master3D/Master3Ds(non Picasso) Master3D/Master3DsAnySensor (all sizes) Vatech Legacy UnitsPax500Pax P&PPaxPrimo* (LCD TYPE)PaxFlexPaxFlex3DPaxUni , PaxUni3D (all FOV's and versions*)Pax...
CONTINUE READINGYou can also access the full Installation /User manual Guide by Clicking HereYou can access the EzSensor Quick Installation Guide by Clicking Here
CONTINUE READINGThe CD that comes with your new/replacement Vatech EzSensor will auto-run once placed into the computer you want it to be installed on featuring a self install kit.Just go through the Install Shield and start acquiring images for all new sensors.For any replacement or add-on sensors (after a single sensor (S) have been installed; the installer will...
CONTINUE READING