Articles for "Other"

Task Scheduler MMC inaccessible error and / or Event Viewer MMC inaccessible error is caused by one of the two following: 1) Remove the restriction (AV, Domain etc..) from the PC 2) Attempt Windows' "System Recovery."

In this example CleverOne will be used; however EzOrtho is the exact same but using the EzOrtho Icon instead.  Locate the CleverOne or EzOrtho desktop Right click on CleverOne or EzOrtho application icon and choose 'Properties ' Click on 'Compatibility'  Click 'Change settings for all u...

Windows 11 operating system & Up

Vatech recommends that the Capture PC* should be shut down nightly to avoid possible memory leaks, failed to save or other undesired failed operations due to the Windows environment leaking memory from being left on too long.

Vatech America recommends that you contact your Authorized Dealer to assist with all per-installation questions and concerns to ensure that your installation goes as smoothly as possible. Vatech Pre-installation sheets include all vital information such as product dimensions, specifications, wiring, as well as well as PC specifications for your particular unit and more!

During an active power outages, brown out, low amperage/voltage occurrence please power down the equipment and safely remove the patient from the device. Do not operate the device until after the power condition has passed, and all power is restored to normal operation. It is advised that you unplug the device from the power outlet until the condit...

First, make sure ALL twain settings are correct: Correct patientinfo.ini path and info Linkinfo.ini has the correct paths VATWAIN is configured properly (if used)Environment.ini and environment_twain.ini (if used)Second, test using TwackerTo set up twain to work within Tracker, you must select the Twain Device CMD option when trying to acquire. To ...

Vatech Software and Hardware Integration & TWAIN Guide for integration bridges from 3rd party practice management software to CleverOne, EzDent-i, Hardware devices such as Pano, Ceph, Sensor Intra-Oral Sensors twain into 3rd party Image management software integration chart.

Datagrabber support is provided and managed by it's respected manufacture support - Apteryx Inc. for all datagrabber related topics. Vatech does not offer any support for the 3rd party software by our support team in order to focus on our primary market manufactured products and software. Please direct all questions or support/update requests t...

No - It is recommended that you use an IBM Compatible Windows based system; which you can export images to shared network storage by your IT professional. Please read full version for full details and important information.