Search result for "Windows"

Windows 11 operating system & Up

When using Dentrix Ascend bridging patient information to EzDent-i, hitting the 'Acquisition' tab and selecting 'CT' or 'Pano' the capture program does not launch. This is due to child permission lacking admin in Windows 10 and up.

Vatech recommends that the Capture PC* should be shut down nightly to avoid possible memory leaks, failed to save or other undesired failed operations due to the Windows environment leaking memory from being left on too long.

Depending on Windows 10 and higher privacy settings camera usage might be blocked due to these settings.First verify you can see the camera in the device manger under "Imaging Devices" and that all drivers are fully installed. If you have a built in camera that you have enabled camera operation.. Typically there is a HOT key combination o...

How to change Port number in Service based version 3.xx EzServer 'EzWebService'. This guide should only be used by Certified IT consultants or manufacture trained technicians when the default port is blocked.  Open the windows key to bring up the search menu Type “server” in search. Open the Server control pannel as shown b...

Typically the Windows or network firewall might sometimes block the registration, normally turning off or disabling the firewall should allow the registration to proceed; in the event the firewall is not able to turn off, Please have your IT or Network admin contact Vatech support to add exception to the host file.  

No, our software and drivers do not work on a Mac. We also do not support VMware, PixiE boot, Dual boot, or Virtual Windows. There are too many incompatibilities with the Mac hardware when being utilized in a Windows environment.

First you will want to determine if your Legacy Device is eligible for updating to either Windows 7 or Windows 10.Click here for  Legacy Windows 7 CompatibilityClick here for Legacy Windows 10 CompatibilityOnce you have determined if your Legacy Device is eligible either of the following choices might applyA. If your device is not Wi...

Easydent4 uses a 'Reporting' function for printing images; to include patient information; selected image or screen shots as well as case notes (If any of your choosing).To access the "Report" function, click File ---> Report-or-  you can use the standard windows short cut Ctrl +P

In the event while scanning patient, the image does not save the STL file to EzDent-i follow the following steps to recover the unsaved image.   Open EzDent-i and open the desired patient chart as normal.  Under Click Aquisition Tab   click 'Import' , Select in the drop down 'IO Scanner   Select in the Modal...