How to backup EzDent-i software?

Vatech America suggests that you work with a certified IT professional to setup daily backups for your software. Your IT professional will need to download the following guide by clicking here: EzDent-i DB & Fileserver backup documentation also available in the Customer learning center: EzDenti Documents and downloads order to prepare for a successful backup. […]

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Can my unit be upgraded to use EzDent-i and Ez3D-i?

Platform 2 (NEXGen Devices) All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units* Pax-i Pax-i3D Pax-i3D Green Smart3D EzSensor Multi EzSesnor-Preimium EzSensor- HD *upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGen […]

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How often should I backup EzDent-i?

We recommend using a certified IT consultant to setup and manage your daily backups. Typically you will want a backup at the end of each ‘production day’ meaning any day your using your device capturing or saving images you will want it to be backed up. Typically your IT will use a redundant backup; one […]

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How to export 3D CT Images from EzDenti

You can export them to save on local Hard drive, USB Flash drive, for upload to FTP  or CD . Note: due to file size you are not able to e-mail 3D CT volumes. If you would rather export them locally for saving onto USB drive, CD or other media the first thing you will […]

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How to import CT image into EzDent-i

First you will want to have the Scan saved locally to file; for this guide we will use the folder named “CT Import” located on the desktop. Next open EzDent-i and pull up the patient to save the image to; if not already entered enter it now. Now you will want to select the “Acquisition” […]

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File Server does not work – Please check File Server

EzDent-i Producing error “File Server does not work – Please check File Server. When this error occurs you might not be able to access patient images or save images to patient chart. The first thing we must do is identify where the File Server is located. In this section it is important to not make […]

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How do I order License Key’s for EzDent-i/Ez3D-i?

Vatech America typically provides the requested keys ordered with your device at the time of installation either by way of your Dealer Technician, Local District Sales Manager or via Support. Please refer to those original keys, however in the event you do not have any additional keys available or have exceeded the initial allocated amount; […]

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