- SERVICE & SUPPORT
Vatech is a leading manufacturer of radiographic imaging solutions for the medical, dental and veterinary fields with offices in over 70 countries worldwide.
As the US subsidiary of Vatech Inc, Vatech America is committed to providing the industry with innovative dental x-ray imaging solutions while maintaining a primary focus on ultimately enhancing the quality of patient care.
From the world’s first 3-in-1 digital X-ray system to the latest in high resolution, low radiation CBCT devices, Vatech America is the clinician’s preferred vendor for their diagnostic imaging endeavors.
With honesty and integrity, we strive to be the industry leader and preferred partner by providing innovative imaging solutions and first class client services that ultimately enhance the quality of patient care.
Vatech Assurance is our promise to our customers that we will not only provide a premium dental imaging device to suit your needs, we will also protect your investment from becoming obsolete by providing multiple options for upgrading to the newest technologies as they are developed while protecting your current device.
NO ASTERISKS | NO LEGALESE | JUST VATECH ASSURANCE
What is the Vatech Buyback Policy?
Within three years of the installation date, Vatech and your supporting dealer will buyback your 2D imaging system, applying 100% of original purchase price you paid towards an eligible brand new 3D imaging system. Rather than upgrading the hardware of an aging imaging system, Vatech will provide a BRAND NEW 3D imaging system if you choose to exercise this buyback option with 0% depreciation! 0% Depreciation!
Maintain your upgradability with a BRAND NEW Imaging system with the Vatech Buyback Program.
What is the Vatech Trade-In/Trade up Program?
As technology rapidly evolves, protecting your investment from accelerated depreciation can be found exclusively in the Vatech Trade In/Trade Up Program.
Vatech will provide a trade in value for your 3D imaging system, utilizing a lower-than-market depreciation rate, allowing you to maximize the return for your imaging system when it’s time to upgrade to a new 3D device.br
Minimize your long term costs, maximize the residual value of yourimaging system, and upgrade to newer and more advanced technology with ease by participating in the Vatech Trade-in/Trade up Program.
What is Vatech's Infinity Membership Program?
The Infinity Membership is an innovative concept which provides clinicians a cost effective, hassle free technology environment allowing the owner to maintain focus on day to day clinical and fiscal objectives, rather than ancillary maintenance and support costs.
Infinity Members enjoy a sanctuary devoid of additional costs related to extended warranty coverage and monthly service and support fees, while afforded the opportunity to participate in complimentary or reduced-rate continuing education.
PARTNERSHIP | COMMITMENT | PEACE OF MIND | VATECH ASSURANCE
Vatech's PaX-i3D Green is by far the best investment I ever made in my new office for my patients. With its ultra-low dosage, this machine is cleared by FDA for pediatric use. The Vatech PaX-i3D Green's dosage is 50~70% less than any other technology currently available in the market. The machine is so fast, it takes less than 6 seconds to capture the image, compared to 95% of the CTs on the market that take 15 to 34 seconds to take an image, reducing the exposure to the patient. Furthermore, it is equipped with one shot ceph that takes less than one second compared to 13 seconds, which is our industry standard. One of the best features of the machine is crisp images it produces due to its high resolution sensor. In addition, this great machine is user friendly and all my staff were easily trained on how to use it. I highly recommend the Vatech PaX-i3D Green for any practice.
I have been using the Cone Beam/Pano for almost 2 years and keep impression my colleagues with the quality of the imaging I am able to have in my office. The service is incredible as well, people follow up quickly, nothing gets dropped.
Image quality is outstanding. It exceeds my expectations.
Vatech is an excellent company with a wonderful machine. During my 2 installs the Vatech support team was excellent. I have had a Vatech CT machines for 5 years and it has never been down I love the images from my Greeen CT!
The upgrade from the 2-D PaX-Primo to the PaX-i3D was a no-brainer. I was offered a very fair trade to upgrade and I haven't looked back since. I'm a GP that does a lot of surgery and places implants. I bought it for 2 reasons: dual capability (pano + CBCT) and image quality. This machine is awesome and I'm so glad I made the jump.
I invested in a Vatech PaX-i3D 12x9 and I love it! The first panoramic radiograph we took in training was better than any of the images we had ever taken with the old machine - and we continue to get great images on most patients (some patients are impossible to position correctly in this or any other unit). Absolutely perfect positioning of the patient is not a necessity with the Vatech Machine as it was with the Planmeca in order to obtain quality images. When we need to use the bitewing feature, the images are better than any taken with the Planmeca, however, on many patients; they will still have a lot of overlap that an intra-oral sensor would address better. Having said that, the Vatech's panoramic images generally provide better diagnostic quality for caries detection than the Planmeca machine did in 'bite wing' mode. I have been extremely happy with my Vatech machine - from the unit's performance to the training, software, and support I have received. Both I and all of my staff are thrilled that we switched to Vatech. I would highly recommend this unit to anyone.
My experience with Vatech has been excellent. The technical support team is always available when I need them. They are very knowledgeable and promptly fix any issues rapidly. When my unit was damaged due to an electrical surge, they were very helpful in getting me a replacement as soon as possible. My new unit is amazing. The pano is fast and super clear. The ceph is so good that you can even see the patient's hair. I would definitely recommend Vatech to anyone who is looking to buy a digital pano/ceph.
Thank you all for your excellent work taking me through the purchase and installation process of our new Vatech. I and my staff are all very excited about our new purchase with its ease of use and superb image quality. This is a big step forward for us. I appreciate your support on a short timeline and for your attention to detail on the install.
Since undertaking its global expansion four years ago, Vatech has ranked No. 1 in terms of the market share growth in the dental radiography industry in each of 10 counties with branch offices, 2 regional headquarters (Europe and Asia), and over 70 countries with local business partners. A factory in Shanghai, China has been established as an export base with the anticipation of the future growth in the medical equipment market in China. Currently, Vatech’s market share ranks No. 1 in Taiwan, Singapore and Korea. The company is ranked No. 2 in Germany and Japan, two major medical equipment markets in the world. The commitment to hard work and the dedication of the Vatech family will sustain the business operation over the next 100 years. Recent business growth, 200 engineers, 500 officers, and hundreds of employees will maintain the mission and become the industry role model with continued dedication in research and development.