Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowVatech recommends that the Capture PC* should be shut down nightly to avoid possible memory leaks, failed to save or other undesired failed operations due to the Windows environment leaking memory from being left on too long.
CONTINUE READINGUpdate: 2/23/2026 Hardware Pre-installation, wiring guides and checklists, including EzGate Pre-installation survey for PACS systems
CONTINUE READINGFirst, make sure ALL twain settings are correct: Correct patientinfo.ini path and info Linkinfo.ini has the correct paths VATWAIN is configured properly (if used)Environment.ini and environment_twain.ini (if used)Second, test using TwackerTo set up twain to work within Tracker, you must select the Twain Device CMD option when trying to acquire. To ...
CONTINUE READINGVatech Software and Hardware Integration & TWAIN Guide for integration bridges from 3rd party practice management software to CleverOne, EzDent-i, Hardware devices such as Pano, Ceph, Sensor Intra-Oral Sensors twain into 3rd party Image management software integration chart.
CONTINUE READINGNo - It is recommended that you use an IBM Compatible Windows based system; which you can export images to shared network storage by your IT professional. Please read full version for full details and important information.
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