Capture PC Specs: What PC should I use for my Capture Computer?

The Following Capture PC's are recommended based on your device type:

If you are planning to replace your capture PC with a Windows 11 Computer please have your IT review the following guide Windows 11 Compatibility Guide* to verify your unit qualifies before procceeding further.

Note: Vatech America recommends that you consult with an IT professional to determine your exact needs.

Pax-i Series: (PCH-2500) See - Windows 11 Compatibility Guide  for more information.

- SN: 047-0148xx & Up :Fully Supported Windows 11. 
- SN: 047-5300 ~ 047-014799 - Requires Firmware Update for Windows 11:  Request Dealer to come onsite with SD Card reader* before updating. 
   Note: Must have technican veirfy Crong Version of 1.5 or higher* before proceeding. 
- SN: 047-5299 & Lower - Supported Up to Windows 10 Only - Contact your local Vatech Representative for further Options letting them know your device is not supported. 
- All Units using LVDS DataCable - Supported up to Windows 10* - Contact  your local Vatech Representative for further Options letting them know your device is not supported. 

Example PC Specs: Meet or Exceed: 

Notice: 

- AMD processors are not supported.

Pax-i Plus

Pax-i Plus, Pax-i Plus 'RC' and Insight models - Optic connection

Note:

- PCI x16 (75w) is required*, Using 25w Version may cause malfunctions due to lack of power to card*
- AMD processors are not supported.

All 3D Series & Higher Devices:

Vatech America recommends that you consult with an IT professional to determine your exact needs, based on your system type as outlined below. 

• Manufacture does not provide, support or assist with modifications to the capture pc outside of what is delivered to the customer and would be at their own cost.

For all  3D units that were provided a Capture PC; when replacing the pc; - Vatech REQUIRES the referenced PC's below for replacement of all Pax-i3D Series or higher devices.The following PC's are the ONLY pc recommended for use wtih Vatech3D Machines as they have been extensively tested and verified to work for stability.  

Please note these requirements are NOT presented as the exact pc specs provided at time of purchase. Some requirements such as Differnent RAM or GPU requirements might exist depending on your unit.

We recommend that your IT visit and locate the Pre-installation Report of your machine by device type by visiting our Pre-installation Report and locate the prodcut type of your machine to verify your specific machine PC specs.


The following are the MAX specifications that Meet and Exceed the specifications for ALL units*


Dell ProMAX T2 CTO - FCT2250:

Green X : X21,  X12 , X18, Smart Plus 

Dell Precision 5860:

Green 16/18, Pax-i3D Green, Smart3D (Black and White) 
Note: Pax-i3D Green / Pax-i3D Smart: Serial Port add-on required*
         Pax-i3D Not supported - See Dell 5820

Dell Precision 5820:

All previous generation Units - Dell 5820. (Discontinued) 

Optic Card Slotting
 

Dell ProMax:  Green  X21  Units: Ethernet - Slot 1 , GPU slot 2
                        Optic Based Units: Slot 5 and Click: Adjust BIOS settings
Example: Green X21

Dell T5860: GPU - Slot 1 and Fiber Optic Slot 3



Dell 5820: 

Slot 2: Fiber Card, Slot 4: GPU Card 

Migration Guide:

If the EzSeries database "EzServer" is local to the capture pc; please review the EzSeries Migration Guide

Unsupported / Legacy Devices:

Please note that if your device is not listed as compatible device you will need to retain the current capture pc as it is and consult with your IT person about how to make the PC that is no longer supported.

End-Life Devices: Diagnostic services only

-Please be advised that Vatech is not responsible for any consequences resulted from the forcible upgrade of the Windows version of the PC linked to the product not supported or update failures as resulting in updating non-supported units. 
-Vatech Recommends you have your certified IT professional retains the orginal hard drive intact -or- make a complete and full backup of the PC harddrive IN FULL before proceeding in the event of update failure. 
 

As of October 14, 2025 \Microsoft EOL Notice announced that mainstream support has ended by which will make non supported devices no longer  HIPAA / PIPEDA compliant for use. Please review the Compliance Guide for more details. 

For devices not eligible for update please consult with your IT professional for any alternative Extended Support Options to confirm compliancy. Users / IT can locate the extended Windows 10 support by checking in Windows Update and checking 'Enroll in Extended Security Updates'. 

Notice: 

All update informaiton must be verified by IT or onsite Dealer technician - All information is subject to change with out notice including design differences in SN , types or other hardware.