How do we keep our Device HIPAA or PIPEDA Compliant

First determine if your Device is eligible for updating / compatible with the currently supported Operating Systems By MSE by reviewing the Windows Compatibilty Guides. It is advised that you contact your IT support company before proceeding to verify all software and hardware compatibiltiy first.

Click here for Compliance Guides & Information. 

• Determine if your Device is capable of upgrading to latest supported Microsoft Operating System. 
• Verify if your device has a 'Grabber PCI card / Fiber optic card installed - verify if its compatible. 
• Verify the software the site is using is compatible or eligible for upgrade* 
• Verify EzSeries Server Compatibilty.; if using EasyDent4, upgrade is possible to EzSeries with compatible hardware only as listed on the Windows Compatibilty Guides

Once you have determined if your Device is eligible either of the following choices might apply to your device.

• A. If your device is NOT Windows compatible with the currently supported Operating System/PC contact your dealer for trade in options. 
• B. If your device is compatible and wish to upgrade you may contact your IT professional to start the process of upgrading the operating system to the supported OS. 
• C.  If your device is compatible, but requires upgrades contact Vatech Support or your Dealer to provide the details to update. 

Notes: We advise if cleanly installing the operating system, all upgrades be done on a NEW hard drive installed on the ORIGINAL PC that was designed to operate your device., the old hard disk would then be retained for retention/backup*.
 

Vatech is unable to recommend any PC -and- guarantee it to work problem free, other than the PC provided with the unit "as delivered by manufacture"; or the Capture PC Specfications as recommended on our FAQ guide. 

 Always consult your IT professional to confirm what your unit needs based on the PC provided or manufacture recommendations.