Contact Agent

Written on Apr 15, 2025

Please visit the Vatech Support Home page for more details.


VATECH TECHNICAL SERVICE CENTER phone & E-mail Hours of Operation

Monday-Friday: 8:00AM to 8:00PM (Eastern Time)  excluding federal holidays.

By Toll-Free Phone: 1-888-396-6872 Opt 2
By E-Mail: CS@VatechAmerica.com


QUICK SELF-HELP SUPPORT GUIDES

You can also visit our Frequently Asked Question for quick online self help available 24/7.

To expedite service - Please have your imaging system Serial Number (SN) available when you call. The SN is found on the Service Tag, which is typically located on the left side of the device column. It is also required to have the best contact phone number and Doctor information available, to verify & receive the fastest service possible.

Please note Vatech Service is not able to assist with Education and How to's - please visit our Education page for more information.
 



EDUCATION PORTAL & HOW TO VIDEOS AND GUIDES

The Vatech Education Portal is your one stop digital training resource for all training requests, setting up user settings, and general how to's through our online video library as well as access to request a live training specialist and more!

Click here: Vatech Education Portal for more information.