Please use the following search box to quickly locate valuable FAQ support guide.
You can use key words or full statement to search by. Alternatively you can simply browse by Category belowIn some cases the EzRay might produce A08, if the trigger switch is not being pressed long enough or if the button is briefly pressed; the unit will produce A08 to avoid 'accidental' exposures.
You will want to press and hold the exposure switch until the unit 'beeps' and the control pannel indicats exposure.
-If the expsoure switch does not function first check the battery level to ensure adequate charge exists.
If low, place on charger and allow it to charge as outlined in the user manual.
If the exposure switch still does not respond after verifying the battery charge level and adequate time pressing and holding the button, then you will want to contact Vatech Support for further troubleshooting steps.
(Please be sure to have your device Serial Number ready when calling in to expidite service)