EzSeries: How to Install & Update EzSeries: EzServer, EzDenti and Ez3Di up to Version 5.5.3 Series or Lower version

Before updating to latest version of EzSeries Suite, there are a few things that you will want your IT consultant to do first. Please ensure this process is handled by a certified IT consultant to handle all aspects of the upgrade process, due to the nature of the process handling PHI and HIPAA guidelines only Certified IT consultants will be supported. 

 IT consultants please follow these guides to ensure proper upgrade occurs and all data is retained as required by HIPAA. Vatech Support will require IT to be invovled in order to support Server side installation or updating of the EzSeries Software due to data retention requirements in the event of an error occurs.

Failing to follow the update process or using incorrect versions may incure loss of data or incompatibility, please be sure to review all the guide before proceeding.

A.) Download Installation Files:

Select the EzSeries Package installer; as outlined by the most recent version under Section 1 for new installations/updating or previous versions based on your specific version requirements. You can also click the 'Download All' to start the entire download package vs selecting each individual file.

In order to ensure you are updating and installing the proper versions, use the following break down to determine the proper verison combinations to use.

New Version support list: Must update all software to matching versions as follows or newer* on Server Location (Where database is installed), Capture PC, and All Workstations.

Notice:  Server 2022 *Must use EzServer 5.5.3 or newer; Server 2025*   See EzServer Compatibilty Guide
Notice:  Server 2025 *Must use EzServer 6.2.3 or newer; Server 2025*  See EzServer Compatibilty Guide
 

CURRENT VERSION: 

1.) EzServer 5.5.3 - EzDent-i V3.5.3 Installation Package

Download:  EzSeries EzDent-i Installation Files

- To download all; Choose the correct version as outlined in the most recent version.

- Click the Download Arrow as shown to download all core installation files. Example: 

• EzServer                 - Server Location
  V5.5.3
• EzCommonTools     - Server Location
  V1.1.2
• Consult Videos        - Server Location
  V1.3.0.2
• EzDenti-i                  - Workstations (2D/3D Users)
  V3.5.3
• Ez3D-i                      - Workstations (3D Users) 
  V3.5.3
• 3DDX Sender           - Workstations (3D Users) 
• Davis Took Kit          - Planning Workstation*(3D Users) 
  V2.2.16

File manager Use Port: 43112

Note: Must reboot after upgrading or installing this version.
 

2.) Implant Library Downlaod:

Download Implant Library Version to match your

• Implant Database    - Server Location

3.) Understanding Software versions Update Steps:

In order to ensure you are updating and installing the proper versions, use the following break down to determine the proper verison combinations to use. You can determine what version you are on by checking 'Add or remove programs/apps' and checking the version of EzServer.

New Version support list: Must update all software to matching versions as follows or newer* on Server Location (Where database is installed), Capture PC, Workstations.

EzSeries Suite 5.5.3 EzServer 

-Must Update EzDent-i Version 3.5.3

-Must update Ez3D-i to version 5.5.4

-Must update 3DDX Sender to version 1.2.0

-Must update Davis Toolkit to version 2.2.16

-Must update EzCommonTools 

File manager Use Port: 43112

Note: Must reboot after upgrading or installing this version.

 

Updating versions steps:

Previous versions before 2.3.4 they must update to 2.3.4.

Version 2.3.4 to version 3.0.8

Version 3.0.8 to 4.1

Version 4.1 to  5.1.1.

Version 5.1.1 to  5.3.3

Version 5.3.3 to  5.5.3 

 Previous Versions Download;  (Please review previous version support - listed in below Section F. )

Note: Once Version 5.5.3 has been updated you can Update to the Latest Version 6.0 or higher 
 

B. Backing up the database.
 

If* this is an existing installation / update or reinstallation - and there is a database in place:  we advise that you first Backup the database by following the Backup Documentation Guide located here. then proceed to

Notice:  It is required that a full and complete backup is made and confirmed before proceeding.

If* this is a new installation continue on with no backup. 

 

C. Software Installation:

All can be ran as update over the top of existing version by Clinical IT. No additional support is normally required however -  Vatech America can assist with updating EzServer and Capture PC; however Clinic IT will be required to ensure working backup is in place before updating and also assisting with updating Workstations.


EzServer:
 

Updating -  existing sites EzServer following the update sequence listed in section A. for updating you will simply run the next version* over the existing version present to update. It is recommended to ensure that proper backups can run nightly in accordance  data retention regulations, before and after the update*. 

New EzServer Installation (No existing database), you will want to choose a location such as the Capture PC or Main office server (recommended) for the database and fileserver to be located at.
 

• Locate the downloaded EzServer installation files
• Right Click on the Setup Wizard and click "Run as Administrator"
• You will then be prompted to install, click OK and next all the way through for new installations or to update for existing installations (Upgrades).
  Note: For new installations (No data base) if you would like to have the data stored in a specific location please point to the desired installation location during the installation prompts, other wise click Next to leave it in the default location.
• Once EzServer has installed or updated; you will then want to install the Consult Data and Implant database. 
• Simply Right click and Run-As Admin on each additional installer as outlined in Section A.
• When installing the Implant Database during the setup wizard select all implant manufactures desired or 'Select All' to install all.
   

Installation of EzDent-i

To update EzDenti on the capture PC* and Workstations* Simply run the installer over the existing version. In some cases you might be prompted to uninstall first*, in that case uninstall the existing version from Add/Remove programs/applications and then run the update.

To install EzDenti on the Capture PC* and Workstations*:

• Locate the downloaded EZDent-i  installation files
• Right Click on the Setup Wizard and click "Run as Administrator"
• You will then be prompted to install step by step, click OK and next all the way through.
• If prompted to select the installation type you will choose the following:
  Workstation or Console (Capture PC) select the proper type based on the station you are on.
  Note: All stations OTHER than the Capture PC are considered 'Workstation' type.
• After update is finished; you will need to Run EzDent-i from the desktop launcher.
• When prompted at startup point to the IP address of Server (If remote) or  127.0.0.1 if the data base is local on the Capture PC*.
  You can follow instructions here if you run into any issues How to configure EzDent-i Fileserver
• You will be prompted to register the software, if you do not have licesnces you can choose 'Try this Software for 30-Days"; however if you have the licenses please follow the Activation guide:

  Note: If upgrading to latest special versions you will also need to update the License key obtained from Vatech Sales

• To Activate key Using either the backup key deactivated (if applicapble) or the updated key obtained from Vatech Sales. - please follow the Activation / Deactivation guide here.

Installing Ez3D-i

Note: Only install Ez3D-i if your device captures 3D Images; for 2D Pano/Ceph or Sensor only devices you do not need to install this software.

All specifications must be met in order for this software to operate properly. Please verify the PC specifications meets or exceeds as oulined

To update Ez3Di on the capture PC* and Workstations* Simply run the installer over the existing version. In some cases you might be prompted to uninstall first*, in that case uninstall the existing version from Add/Remove programs/applications and then run the update.

• Locate the downloaded Ez3D-i  installation files
• Right Click on the Setup Wizard and click "Run as Administrator"
• You will then be prompted to install, click OK and next all the way through.
• After update is finished; you will need to Run Ez3d-i from the desktop launcher.
• When prompted at startup point to the IP address of Server (If remote) or  127.0.0.1 if the data base is local on the Capture PC*. You can follow instructions here if you run into any issues How to Configure Ez3D-i
• To Activate key Using either the backup key deactivated (if applicapble) or the updated key obtained from Vatech Sales. - please follow the Activation / Deactivation guide here.

Note: If upgrading to latest special versions you will also need to update the License key obtained from Vatech Sales
 

D. Activating the Software



 

E. Previous Version support list:
 

Note: If your previous version is not listed below please update to the next highest version: 
 

EzServer: 4.1.6 (Service Version)

-Must Update EzDent-i Version 3.1.11

-Must update Ez3D-i to version 5.2.12

-Must update 3DDX Sender to version 1.2.0

-Must update Davis Toolkit to version 2.2.8

File manager Use Port: 43112

Note: Must reboot after upgrading or installing this version.

EzServer: 4.1.4 (Service Version)

-Must Update EzDent-i Version 3.1.5

-Must update Ez3D-i to version 5.2.8

Use Port: 43112

Note: Must reboot after upgrading or installing this version.

Note: When updating from version 3.0.8 to 4.1.0 - Port number can be unchanged. If any issue occurs change part to 43112.

End Life support:

EZserver: 3.0.7 (Service Version)

-Must update EzDent-i version 3.0.8.0

-Must update Ez3D-i to version 5.2.1

Use Port: 55005

Note: Must restart after installation.

 

Previous versions must use the following combination or OLDER unless you update

EZserver: 2.3.4.0 (Non-Service Version)

-Must use EzDent-i version 2.3.5 or Older

-Must use Ez3D-i version 5.0.2 or Older

Use Port: 55001 (Default)