Can my unit be upgraded to use EzDent-i and Ez3D-i?

Platform 2 (NEXGen Devices) All Listed Units are supported for upgrade to EZDent-i for 2D/3D units and Ez3D-i for all 3D Units* Pax-i Pax-i3D Pax-i3D Green Smart3D EzSensor Multi EzSesnor-Preimium EzSensor- HD *upgrade for Easydent4 sites are not included in lifetime updates. Please contact your local Vatech Rep for more information about upgrading to NEXGen […]

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My Xray machine will not turn or power on.

The most common mistake is the emergency stop switch, locate the emergency stop switch located typically under the “Handle frame” this is the part of the arm that sticks out for patient to hold onto and supports the chin rest.Rotate the switch in the direction indicated by the arrows; if engaged typically it will be […]

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How do we keep our Legacy Device HIPAA Compliant

First you will want to determine if your Legacy Device is eligible for updating to either Windows 7 or Windows 10. Click here for  Legacy Windows 7 Compatibility Click here for Legacy Windows 10 Compatibility Once you have determined if your Legacy Device is eligible either of the following choices might apply A. If your […]

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Windows 8/10 Upgrade

All Listed Units are considered “Legacy” and are non -supported for Windows 8/10.  Ewoo  Legacy Units Picasso Trio Picasso Duo Picasso Master3D/Master3Ds (non Picasso) Master3D/Master3Ds AnySensor (all sizes) Vatech Legacy Units: Pax500 Pax P&P PaxPrimo* (LCD TYPE) PaxFlex PaxFlex3D PaxUni , PaxUni3D (all FOV’s and versions*) PaxDuo3D (All Generation) – these will use the “LVDS” […]

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Error in program callers code / CVDACQ_ETERR program Code

Error in program callers code / CVDACQ_ETERR program Code is occurred when communication between PC (Capture program) and One Shot* Ceph sensor (OS PRO) or (OS PRO TROY) style sensor is not established, or sensor not ready state in IP communication occurs.     First you will want to turn off the X-ray device for […]

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Windows 7 Upgrade

Supported Windows 7 Devices:  Note: All 3D Devices must be inspected for supporting “FrameGrabber/AnyGrabber” Card. IT or Certified Dealer Technician Visit is required to inspect the card to confirm it is compatible for upgrade. Vatech Legacy Units: EzSensor (Non Multi Series) Pax500 Pax P&P PaxPrimo* (LCD TYPE) PaxUni , PaxUni3D (Except H-Pannel Versions) -32bit only […]

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